Privacy Policy

Effective Date: October 6, 2025 | Version 1.0

Reluma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully.

Key Principle: We collect only the data necessary to help you remember and manage your relationships. Your data is yours—we provide tools to export or delete it at any time.

1. Information We Collect

1.1 Data You Provide Directly

1.2 Data Collected Automatically

1.3 Third-Party Permissions

The App requests the following iOS permissions:

2. How We Use Your Information

We use your data for the following purposes:

3. Data Sharing and Disclosure

3.1 Service Providers (Google/Firebase)

We use Firebase (Google Cloud Platform) to host and process your data. Firebase services act as data processors on our behalf:

Google processes your data in accordance with the Google Cloud Data Processing Agreement and Firebase Privacy & Security policies.

3.2 No Third-Party Advertising or Tracking

3.3 Legal Disclosures

We may disclose your information if required by law, court order, or to:

4. Data Retention and Deletion

4.1 How Long We Keep Your Data

4.2 How to Delete Your Data

You can delete your account and all associated data at any time:

  1. Open the Reluma app
  2. Go to Settings → Account → Delete Account & Data
  3. Confirm deletion (this action is irreversible)

Upon deletion, we will permanently erase:

Note: Anonymized analytics data (with no personal identifiers) may remain for up to 14 months.

5. Security Measures

We implement industry-standard security practices:

However, no system is 100% secure. If you suspect a security breach, please contact us immediately at security@reluma.app.

6. Your Privacy Rights

6.1 General Rights (All Users)

6.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

To exercise these rights, contact us at privacy@reluma.app.

6.3 CCPA/CPRA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA):

To submit a request, email privacy@reluma.app with "CCPA Request" in the subject line.

7. Children's Privacy

Reluma is not intended for children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at privacy@reluma.app, and we will delete it immediately.

8. International Data Transfers

Your data is stored in Firebase's cloud infrastructure, which may involve processing in the United States and other countries. Google complies with the EU-U.S. Data Privacy Framework and other international data transfer mechanisms. For more details, see Google Cloud GDPR Compliance.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

Your continued use of the App after changes constitutes acceptance of the updated policy. Check this page periodically for updates.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Data Protection Officer (DPO): If you are in the EEA, you can contact our DPO at dpo@reluma.app.

11. Third-Party Links

The App may contain links to third-party websites or services (e.g., Google Sign-In). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

12. Do Not Track (DNT)

Some browsers support "Do Not Track" (DNT) signals. The App does not currently respond to DNT signals. However, you can disable analytics in Settings → Privacy → Analytics to limit data collection.